Returns & Exchanges

At Newport County AFC Store, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all official merchandise. Items must be returned in their original, unworn condition with all tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the official club merchandise in its original packaging, ensuring all labels and swing tags remain intact.

• 3.
  Ship the Parcel

  Print your generated return label and drop the package off at any authorized courier point or local post office.

• 4.
  Processing and Refund

  Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 7-10 working days.