Frequently Asked Questions
Everything you need to know about your Newport County AFC official merchandise.
How much does shipping cost within the UK?
Standard UK delivery is £4.95, while express shipping is available for £7.50. We offer free standard shipping on all domestic orders over £75.
Can I return a personalized shirt?
Unfortunately, we cannot accept returns or exchanges on shirts that have been customized with specific names, numbers, or league patches, unless the item is found to be faulty.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates are calculated at checkout based on the destination country and the total weight of the order.
When will the new season kits be available for pre-order?
New season kits are typically announced and made available for pre-order in July. Keep an eye on our official social media channels and newsletter for the exact launch dates.
What is your return policy for standard items?
You can return unworn items in their original packaging with tags attached within 28 days of purchase for a full refund or exchange.
How should I care for my official replica kit?
To preserve the quality of the fabric and printing, we recommend washing your kit inside out at 30°C and avoiding the use of fabric softeners or tumble dryers.